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Customer Reviews

Here at The Online Lighting Store, we are really passionate about two things, Lighting and customer Service, and we really appreciate comments and review about both. But I can say this all day, the credibility behind the words comes from our customers past and present, here’s what they have to say about the products they received and the level of service they experienced.

John O Connor

Great Customer Service

Brought a light for my dining and I am very happy with it. There was an issue with one of the shades and it was immediately replaced after I contacted them great customer service. Will definitely buy for them again

Rated 5 out of 5 stars

Therese Masterson

The Online Lighting Store

The Online Lighting Store - stunning lighting- excellent sterling service and customer attention. Goods delivered on time - extremely carefully wrapped. Would thoroughly recommend them - very, very friendly, personal and professional service from beginning to end.

Rated 5 out of 5 stars

Deirdre Cooke

Excellent Service

Quality Item, fast delivery!

Rated 5 out of 5 stars

Anne Marie

A M mc

Price so reasonable compared to any other site or shop locally

Rated 5 out of 5 stars

Peter

Item arrived without any issues within...

Item arrived without any issues within about a week. Exactly as described.

Rated 5 out of 5 stars

Fin

Tamara Satin Nickel and Ribbed Glass Pendant Light

I absolutely love my Tamara Satin Nickel and Ribbed Glass Pendant Light. It's exactly what we were looking for for our living room and it didn't disappoint! The Online Lighting Store were very prompt with delivery and it was packaged carefully so there were no breakages. All in all I'm very pleased with my purchase!!

Rated 5 out of 5 stars

Sophie

Highly recommend

Arrived before expected, staff on phone were very helpful. Clear about stock and waiting times.

Rated 5 out of 5 stars

Elizabeth Alexander

I have bought lights from the online…

I have bought lights from the online lighting store and found them to be great value for money, great selection of lights and when I had an issue, had it dealt with promptly. Rang Neil and within a fortnight had a crystal droplet sent out to replace the one that was damaged on the light! I would totally recommend them to family and friends.

Rated 5 out of 5 stars

J Hough

Good customer service, good choice of lighting

Purchased 2 outdoor lanterns which arrived well packaged and were delivered on time. Good customer service when a small glass panel needed replacing. Lots of lights to choose from at very reasonable prices.

Rated 5 out of 5 stars

Carol Reddin

prompt service

prompt service, great quality products. I have used this site several times.

Rated 5 out of 5 stars

Geraldine collins

Seamless shopping

Ordered a chandelier I thought by now might be out of stock everywhere as I had bought it in a Laura Ashley store pre pandemic. Found it in the online lighting store. Had to ring the store as my card would not work online on the day. Spoke to a lovely salesman, put through my order and within a week I got an email to say it had been dispatched and it arrived the following morning. Seamless shopping, well informed on my order and where it was at. What more could you ask for?

Rated 5 out of 5 stars

A Desmond

I'm very pleased with the entire…

I'm very pleased with the entire service starting with what they have on offer as well as post-sale customer care. Really lovely item, excellent customer service.I'd definitely recommend.

Rated 5 out of 5 stars