Here at The Online Lighting Store, we are really passionate about two things, Lighting and customer Service, and we really appreciate comments and review about both. But I can say this all day, the credibility behind the words comes from our customers past and present, here’s what they have to say about the products they received and the level of service they experienced.
John O Connor
Brought a light for my dining and I am very happy with it. There was an issue with one of the shades and it was immediately replaced after I contacted them great customer service. Will definitely buy for them again
The Online Lighting Store - stunning lighting- excellent sterling service and customer attention. Goods delivered on time - extremely carefully wrapped. Would thoroughly recommend them - very, very friendly, personal and professional service from beginning to end.
Quality Item, fast delivery!
Price so reasonable compared to any other site or shop locally
Item arrived without any issues within about a week. Exactly as described.
I absolutely love my Tamara Satin Nickel and Ribbed Glass Pendant Light. It's exactly what we were looking for for our living room and it didn't disappoint! The Online Lighting Store were very prompt with delivery and it was packaged carefully so there were no breakages. All in all I'm very pleased with my purchase!!
Arrived before expected, staff on phone were very helpful. Clear about stock and waiting times.
I have bought lights from the online lighting store and found them to be great value for money, great selection of lights and when I had an issue, had it dealt with promptly. Rang Neil and within a fortnight had a crystal droplet sent out to replace the one that was damaged on the light! I would totally recommend them to family and friends.
Purchased 2 outdoor lanterns which arrived well packaged and were delivered on time. Good customer service when a small glass panel needed replacing. Lots of lights to choose from at very reasonable prices.
prompt service, great quality products. I have used this site several times.
Ordered a chandelier I thought by now might be out of stock everywhere as I had bought it in a Laura Ashley store pre pandemic. Found it in the online lighting store. Had to ring the store as my card would not work online on the day. Spoke to a lovely salesman, put through my order and within a week I got an email to say it had been dispatched and it arrived the following morning. Seamless shopping, well informed on my order and where it was at. What more could you ask for?
I'm very pleased with the entire service starting with what they have on offer as well as post-sale customer care. Really lovely item, excellent customer service.I'd definitely recommend.